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Terms and Conditions

Product Use
All products listed are for "Research Use Only" and are not intended for use in diagnostic procedures unless otherwise noted. Such products are not to be used for diagnostic or drug purposes, or for administration to humans.

Please read the product label carefully for safety information and warnings related to product hazards.  Some products may present flammable, toxic, or other hazards.

More information can be obtained by reading the Material Safety Data Sheet, available upon request from a Customer or Technical Service Representative.

The absence of a warning must not be construed as an indication that the product is safe. All possible hazards may not be known at this time. Products should only be handled and used by qualified personnel familiar with the potential hazards and trained in laboratory procedures.

Orders placed on the BioSupply UK Ltd. web site may be changed or amended only by written agreement signed by both Buyer and Seller, setting forth the particular changes to be made and the effect, if any, of these changes on the price and time of delivery.

Buyer may not cancel this order unless BioSupply UK Ltd. expressly agrees to cancellation in writing. In the event that this cancellation causes any additional expenses to be incurred by BioSupply UK Ltd., a cancellation charge covering these expenses will be charged to the buyer.

While every effort is made to keep information provided by BioSupply UK Ltd. up to date, BioSupply UK Ltd. will not be liable to you or anyone else if errors should occur in information provided on this website.

Shipping and Delivery
All orders are subject to availability. Prices of products do not include freight and packing, or VAT.

We reserve the right to partially ship items on a given sales order pending product availability.

Risk of loss on all products shipped by BioSupply UK Ltd. to purchasers shall pass upon receipt of those products at purchaser's place of delivery.

Upon receipt of goods the buyer should inspect all aspects of the shipment for accuracy, defects or damage, applicable expiry dates and inform the seller in writing of any issues. This notification must take place within 5 days of receipt of goods.

Each shipment will be followed by a corresponding invoice, which covers the quantities shipped and has the required date of payment against that invoice.

Quality is priority at BioSupply UK Ltd. However, should any product not perform as described in the product literature, it will be replaced.

The buyer must notify BioSupply UK Ltd. within 14 days after the goods have been received to request an exchange or replacement.

There may be a 20% fee for restocking returned products; a restocking fee may be charged if specially packaged orders are cancelled prior to shipment.

Return authorizations will be required on all returns. No returns or refunds will be processed more than thirty days after the date shipped by BioSupply UK Ltd.

BioSupply UK Ltd. warrants to the original purchaser that products sold conform to specifications provided with delivered products and are free from material defects. We will replace any product, free of charge that does not meet established product specifications.

This warranty does not extend to any product that has been altered in any way by personnel other than BioSupply UK Ltd. employees or to any product that has been handled in a manner contrary to instructions included in product documentation.

BioSupply UK Ltd. is not responsible for patent infringement of other violations that may occur with the use of BioSupply UK Ltd. products.

BioSupply UK Ltd. makes no warranty of the products suitability for any purchasers particular use, and the purchaser or use of the products must determine suitability for use.

BioSupply UK Ltd. shall not be liable for any damages or injury to persons or property arising from the purchase or use of the product.

In no event shall BioSupply UK’s liability exceed the purchase price paid by the buyer. In addition, we are not liable for the product after the product expiration date or for a product that has been misused or has become unusable due to improper storage or handling.

Contracts and agreements with BioSupply UK Ltd. shall in all respects be governed by and interpreted in accordance with English law.

All users of the BioSupply UK website are deemed to have accepted these Terms and Condition in their entirety.

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