In the continuing effort to provide excellent service and anticipate customer needs and preferences, BioSupply UK may require information from you when you visit the website. Information about you may be collected using anonymous statistics as you browse the site or consist of personal information that you provide us. It is important that visitors to our website understand how this information may be used.

• We do not collect personal information about you unless you provide it.
• We do not provide or sell the names and addresses of any site users to outside vendors.
• We provide safeguards against unauthorized access to site user information.
• We collect, maintain and use customer information as required to improve products and services to address customers needs.
• We will honor any users request to be removed from mailing lists.
• We maintain confidentiality of the user information when using outside contractors for projects.
• BioSupply UK website contains hyperlinks to other sites that we feel may be useful to users. This Privacy Policy does not apply to these hyperlink sites.

If a user would like to be removed from mailing lists, please let us know by sending us an email.

The statistics gathered as you browse the website may include how many users visit the website, what pages they visit, and from what domain and browsers they come. This information is compiled for the purpose of improving the website and monitoring performance.

You can browse the web site and the electronic catalog without telling us who you are or revealing any information about yourself. While some of the specialized features of our web site will not be available to these users, the site is designed to as much as possible, provide efficient, convenient transaction and information management whether you are a registered user or not.

However, if you wish to access more advanced features and services within our website, we ask that you register by providing certain personal information. This information may include — but is not limited to — your name, account information, telephone number, e-mail address. If you do not have a valid BioSupply UK Ltd. customer number, one will be provided to you as result of the registration process along with a user ID and password to login to the secure area of our web site. This will provide you with additional functionality that includes:

• Order online by submitting a purchase order against which the shipment will be billed.
• A personal page with a listing of your 50 most recent transactions.
• Creation of a list of favourite products for quick ordering.
• View the current status of your orders.

The information you provide when you register is used only for the purposes outlined above and to determine site activity and usage trends. When you register, you may also be eligible to receive product literature, learn of promotional programs in advance of publication, be part of contests and other marketing programs as well as have more input into future developments you feel would be beneficial to you when you use our site.

Product Catalogue selection, the ordering process, self service inquiry functions and other online features requires that each web page recognize your entire visit to the site — this technology is known as "session tracking." One way to accomplish session tracking is to save "cookies" to your local PC. The BioSupply UK website may use cookies, or functionally equivalent technology, to accomplish session tracking.

Session tracking through the use of cookies allows you to place products in your Shopping Cart while browsing for other products and helps to avoid re-entering data on multiple pages. BioSupply takes advantage of session tracking and the use of cookies help to make your visit to our website more efficient and more enjoyable.

BioSupply UK does not use cookies or the information obtained through cookies for any purpose unrelated to your activities on our website. We have no ability to obtain personal information about you (your name, address, or telephone number) through the use of cookies or any other electronic means via the website unless you supply that information to us through the registration process or by some other means.

BioSupply UK Ltd. takes all reasonable steps possible to insure the information you provide remains secure. All web pages transmitting personal or financial information are protected using SSL (secure sockets layer) encryption.

BioSupply UK Ltd. respects your right not to be contacted unless you want to, and we do not sell trade give or rent information that can identify you personally to any third party except as detailed below :

• in order to ship a package to you, we have to tell the shipping company your name and address and possibly phone/fax number. We will only disclose the information necessary to perform that specific function.

By using the BioSupply UK website, you are consenting to us collecting and using the information as stated above.

If we change our privacy policy, we will post the changes here so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.